Recognising the Signs: Does Your Business Need Managed IT?

Is it time to consider outsourcing your business’s IT needs?

In the dynamic world of technology, maintaining an in-house IT team can be challenging, especially when faced with evolving software, high-tech programs, and constant workflow changes. Mistakes can happen, and the consequences, such as compromised data and lost clients, can be severe. This is where Managed IT services step in to provide a reliable solution.

Read the below signs and see if it’s time for your business to look at Managed IT services.

1. There is a Lack of Expertise in the Team

In the ever-evolving landscape of technology, staying abreast of software updates, high-tech programs, new gadgets, and the resulting changes in workflow can be daunting. Even the most adept in-house technicians may face ICT problems that exceed their expertise. The rapid pace of technological progress often requires a broader skillset than what internal hires can provide. Managed IT services ensure access to the necessary expertise for growth, bypassing the complexities of hiring and unnecessary costs.

As an IT service provider, New Era Technology offers a comprehensive skill set to cater to all your IT requirements. Our team of expert IT technicians excels at promptly and proficiently resolving complex issues. Rest assured that with access to experienced IT consultants, your problems will always be addressed swiftly and effectively.

2. Your Business is Growing

When your business expands, hiring additional internal personnel can be time-consuming and expensive. Managed IT service providers offer the expertise needed to ensure that your business’s IT infrastructure can keep pace with its growth. Whether collaborating as a co-pilot or providing relevant IT support and services, New Era can handle your IT concerns, allowing your staff to focus on their core tasks.

3. You Need Flexible Support

Getting the required level of support from an in-house IT team can be challenging. IT service providers like New Era offer multiple contacts and a remote helpdesk, ensuring there’s always someone to assist when needed. Service contracts provide the flexibility to adjust support levels according to changing needs and budgets.

4. You are Not Getting Your Money’s Worth 

We understand that businesses often operate with tight budgets, so it’s crucial for business leaders to maintain high-quality IT support for their staff while managing costs. Hiring internal technical staff involves not only salaries but also pension contributions, management time, professional development, sick leave, and recruitment expenses to replace departing team members. Moreover, when in-house staff can’t resolve an issue, outsourcing becomes necessary. Using an IT service provider can cover these costs and provide expert IT support, resulting in a cost-effective and efficient solution.

5. You are Concerned About Security

What would the cost of a data breach mean for your business? With the increasing prevalence of cyberattacks, protecting your business’s network and computer systems is crucial. IT services companies, such as New Era, offer online security and phishing training, email security guidance, and antivirus solutions for your computers. In the unfortunate event of a security breach, they can assist with data recovery.

With extensive experience in cybersecurity support, remote monitoring, and maintenance, New Era Technology can help ensure that your network security meets the highest standards.

New Era Technology offers a range of managed service agreements to suit your budget. Talk to us today to explore how your business can reduce IT costs and enhance efficiency.